Email etiquette links

This page lists links to other websites and articles that relate to email etiquette and email policies. If you would like to suggest a link, please send an email to info@emailreplies.com.

Links:

A beginner's guide to effective email
Good, comprehensive guide to email etiquette. Discusses formatting, layout, emoticons. Also includes information about acronyms and domain names.

 

Articles:

Infection Alert: The "Bad Manners Bug" - Los Angeles Business Journal - August 20, 2001
Discusses how some companies are still a long way from using email etiquette. To implement etiquette throughout the organization, CEO's and management have to set the example.

Email your way to CEO - Eva Kaplan-Leiserson - July, 2001
Brief, humerous article about how email styles tend to differ according to the hierarchy status of the sender.

Email: the good, bad and ugly - Computer Weekly - March 8, 2001
What to do, and what not to do when writing email messages: avoid cc's, do not discuss competitors, do not send emails when you are angry, avoid chain mails.

 

Email policies:

University of California

University of Colorado

Sample Email Policy from emailreplies.com