Email etiquette books

 

This page lists books that cover email etiquette and related subjects such as email policy and email management.

Email etiquette

  Writing Effective E-Mail - Creating Success
by Nancy & Tom Flynn

A guide to communicating by email for business people. It covers creating emails with the right tone, avoiding pitfalls, and polishing up cybergrammar skills. There are key sections on formatting, as well as managing your email, from messages to viruses.
     
  Office Emails that Really Click
by Maureen Chase, Sandy Trupp

Etiquette guide that includes a list of do’s and don’ts, sample e-mails and favorite email horror stories.
     
  E-mail essentials
by Robert S. Want

This netiquette guidebook investigates how email communications differ from other means of communications and accordingly offers guidelines for the best use of email.
     
 

The Elements of E-Mail Style : Communicate Effectively Via Electronic Mail
by David Angell, Brent Heslop

This text explains essential e-mail guidelines and rules. It covers style, tone, typography, formatting, politics, and email netiquette.

 

Email policy

Email Policy   The E-Policy Handbook: Designing and Implementing Effective E-Mail, Internet, and Software Policies
by Nancy L. Flynn

Email policy survival kit with step-by-step guidelines on how to write email policies that cover email & Internet use by employees. Book includes sample email policies, questionnaires and check lists.
     
Email Policy  

E-policy
by Michael Overly

This book provides sample policy statements for creating up-to-date, legally sound email policies that explicitly define the rights and obligations of employees when using email and the Internet.

     
 

Information Security Policy Manual
by Edmond D. Jones

This book focuses on information security policies that prevent confidential data and trade secrets leaking out of the company. It includes a broad range of sample information security policies on a separate CD that comes with the book.

     

Email management

  Email@work
by Jonathan Whelan

A good comprehensive guide for improving your corporate email communications; how to write effective emails, implementing email policies & email security, and useful information about the legal implications of corporate email. Includes sample email policies.
     
 

Cut the Glut of E-mail
by Mark Ellwood

Are you spending a long time managing your email inbox? This new book by Mark Ellwood might be helpful. The book provides practical tips and techniques to get email working for you, rather than you working for it.

     
  Better, Faster Email: Getting the Most Out of Email
by Joan Tunstall

This guide covers the following practical topics: overcoming problems with attachments, email netiquette tips, coping with a flood of e-mails, keeping a hard copy record, maintaining privacy and how to get information across fast.

 

Can you recommend any books on email etiquette and email management? Please email your suggestions to info@emailreplies.com