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This page lists books that cover email etiquette and related subjects
such as email policy and email management.
Email etiquette
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Writing
Effective E-Mail - Creating Success
by Nancy & Tom Flynn
A guide to communicating by email for business people. It covers creating
emails with the right tone, avoiding pitfalls, and polishing up cybergrammar
skills. There are key sections on formatting, as well as managing
your email, from messages to viruses. |
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Office
Emails that Really Click
by Maureen Chase, Sandy Trupp
Etiquette guide that includes a list of do’s and don’ts, sample e-mails
and favorite email horror stories. |
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E-mail
essentials
by Robert S. Want
This netiquette guidebook investigates how email communications differ
from other means of communications and accordingly offers guidelines
for the best use of email. |
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The
Elements of E-Mail Style : Communicate Effectively Via Electronic
Mail
by David Angell, Brent Heslop
This text explains essential e-mail guidelines and rules. It covers
style, tone, typography, formatting, politics, and email netiquette.
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Email policy
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The
E-Policy Handbook: Designing and Implementing Effective E-Mail, Internet,
and Software Policies
by Nancy L. Flynn
Email policy survival kit with step-by-step guidelines on how to write
email policies that cover email & Internet use by employees. Book
includes sample email policies, questionnaires and check lists. |
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E-policy
by Michael Overly
This book provides sample policy statements for creating up-to-date,
legally sound email policies that explicitly define the rights and
obligations of employees when using email and the Internet. |
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Information
Security Policy Manual
by Edmond D. Jones
This book focuses on information security policies that prevent
confidential data and trade secrets leaking out of the company.
It includes a broad range of sample information security policies
on a separate CD that comes with the book. |
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Email management
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Email@work
by Jonathan Whelan
A good comprehensive guide for improving your corporate email communications;
how to write effective emails, implementing email policies & email
security, and useful information about the legal implications of corporate
email. Includes sample email policies. |
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Cut
the Glut of E-mail
by Mark Ellwood
Are you spending a long time managing your email inbox? This new
book by Mark Ellwood might be helpful. The book provides practical
tips and techniques to get email working for you, rather than you
working for it.
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Better,
Faster Email: Getting the Most Out of Email
by Joan Tunstall
This guide covers the following practical topics: overcoming problems
with attachments, email netiquette tips, coping with a flood of e-mails,
keeping a hard copy record, maintaining privacy and how to get information
across fast. |
Can you recommend any books on email etiquette and email management?
Please email your suggestions to info@emailreplies.com
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